Privacy Policy

Last updated: 2 November 2025

24North Digital (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This notice explains what information we collect, how we use it, and your rights under UK data protection law.

1. Who we are

We are 24North Digital, a UK-based digital marketing business.
You can contact us at 24northdigital@gmail.com if you have any questions about this notice or how we handle your data.

2. What data we collect

We may collect and store:

  • Contact details (name, email, phone number) when you submit a form or contact us.

  • Business information you share when requesting quotes or services.

  • Technical and usage data (like browser type, pages visited, or IP address) to help improve our website performance and security.

3. How we use your data

We use your information to:

  • Respond to enquiries and provide our services.

  • Improve our website and marketing performance.

  • Comply with any legal or regulatory obligations.

We process your data under legitimate interest (to respond to enquiries and run our business) or consent (where you’ve opted in for marketing).

4. Data sharing

We don’t sell or rent your personal data.
We only share information with trusted providers who help us operate our business (for example, Squarespace for hosting or Google Analytics for performance tracking).

5. Data retention

We only keep your information as long as necessary:

  • Enquiries: up to 12 months.

  • Client records: up to 6 years for business or tax purposes.
    After that, it’s securely deleted.

6. Your rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

To exercise your rights, contact 24northdigital@gmail.com.
If you’re unhappy, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk.

7. Cookies

We use cookies to help our site work properly and measure traffic.
You can read more on our Cookie Policy page.

8. Updates

We may update this policy occasionally. Any updates will appear on this page with a new “last updated” date.